We don't have all the answers, but a lot.

Before your child trains for the first time, you must go through the tutorial yourself and understand how the training works. Then you are well prepared to support your child during the training. You can let your child watch so that he/she can see what is coming.

Tip: Think of a small reward for your child and have it ready when your child has completed the first training session.

The Brainhero therapy consists of 20 hours of neurofeedback training. Instead of having to go to a therapist for these 20 hours, Brainhero allows you to train where it is easiest for everyone involved: at home! It is up to you how long you train at a time. We recommend 3 training units (15 min) every 2 days – that’s 50-60 minutes per week. However, you can also train more than that and more frequently. It is important that you reach 10 hours of training within 3 months in order to benefit from the positive effects of neurofeedback training. After these 10 hours you should also notice the first changes, which will become even more noticeable in the next 10 training hours.

For most children, an improvement in social interaction is noticeable after a total of 10 hours of training. However, it is absolutely necessary that your child trains regularly for several months. We recommend 3 training sessions (15 minutes) every 2 days. The improvements should be noticeable after 2-3 months.

The Brainhero training is also effective in left-handed children.

Medication can continue to be taken during therapy as prescribed by the doctor. Brainhero should be used as part of a therapeutic program and is not a substitute for medication.

Studies show that a certain percentage of people do not respond to neurofeedback, meaning that brain activity does not change despite regular training. If there are no changes, it may be that your child is one of these people (called a “non-responder” in the jargon).

It may also be that your child is not responding to the current training approach in the selected brain regions and a personalized approach would be more suitable for your child (e.g., in a clinic).

Please contact us if you do not notice improvements in certain areas (social interaction, reduced hyperactivity) after a total of 10 hours of training. We will be happy to advise you on the next possible steps.

If the training has been paused for 1-2 weeks, continuation of training should be done daily for 10-15 minutes (2-3 training units per day) until you make up for the missed sessions.

The therapy approaches we use were not associated with any side effects in children with ASD or ADHD.

Similar trainings in healthy adults were associated with headaches, tiredness and mood swings. These effects were short lived and completely ceased after the training.

We designed the training to make it as safe as possible for our patients. The overall training duration is limited. The segments of the training that could be associated with side effects have been reduced in duration. Potentially harmful visual stimuli (e.g. flickering) are deliberately avoided in the app.

If your child experiences serious medical incidents (such as seizures), contact a doctor immediately, stop the training and please report to the Brainhero Care Team. Additionally, the incident will be forwarded to the responsible public health authority. Any possible connection with the training will be investigated. Our highest priority is to maintain and continuously improve the high standard of safety for our patients.

help@brainhero.eu or +43 (0) 1 997 42 94

To help identify any problems, please also always note their occurrence (“What happened?”), intensity (“How severe was it?”) and duration (“How long did it last?”), e.g. “Headache, mild, until 30 minutes after end of training”.

Up to 30% of children with ASD will be diagnosed with epilepsy before becoming adults. This is true whether they are in therapy or not. Epilepsy is an exclusion criteria for the therapy with Brainhero. The training might not be safe for patients with autism that already have an epilepsy diagnosis. Read more here.

If your child experiences an epileptic seizure, contact a doctor immediately, stop the training and please report it to the Brainhero Care Team.

Additionally, the incident will be forwarded to the responsible public health authority. Any connection with the training will be investigated. Our highest priority is to maintain and continuously improve the high standard of safety for our patients.

help@brainhero.eu or +43 (0) 1 997 42 94

We often get requests whether relatives and friends can also try out the Brainhero training. To make this possible, we have set up the guest profile.

If someone would like to try out the training, please note:

• Be sure to use the guest profile

• Limit the trial to a few attempts

If someone uses the profile of the training child, the training records and the training duration so far will be falsified.

The device is rented together with a training protocol that is only suitable for patients with a specific diagnosis. The design of the headset and the parameters for training may be completely different for other disorders. Therefore, healthy individuals and individuals with a different diagnosis than the patient should not train with the guest profile for more than a total of 120 minutes (approximately 24 training sessions) over the entire rental period; and no more than a total of 30 minutes in 7 days.

If someone else would like to train who also has a neurological disorder, we strongly recommend contacting us to make sure that the training does not have any negative effects.

With the update of the app on March 22nd, 2023 the training duration of the individual units was adjusted from 4:40min to 5:00min. So the 20h therapy (which remains the same for everyone) is now divided into 240 units, instead of 257 units before. All those who ordered before March 22nd, 2023 will continue to train with 4:40 min per training unit until the end.