Brainhero Privacy Policy

Who are we?

MyMind GmbH, with headquarters in Fuchsthallergasse 2/10, 1090 Vienna, is the Data Controller of data collected through this website.


What data do we process and why?

Navigation data

The computer systems that allow this site to work acquire, in their normal operation, some data whose transmission is implicit in the use of Internet communication protocols, such as IP addresses or domain names of computer of users who connect to the site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the time of the request, the method used for the request to the server, the size of the file obtained in response, the numerical code on the status of the response given by the server (successful, error, etc.) and other parameters on the operating system and the user’s computer environment. The data will be used only to obtain statistical information not associated with any of your identification data on the use of the site and to check its correct functioning and will be deleted immediately after processing.

Data that you voluntarily provide

When you contact us: if you send us an e-mail message to the addresses indicated on the site or if you fill out the forms on our web pages we will process your data (name, e-mail, content of the message) only to respond to your requests (the legal basis, or the basis required by the law to process your data, is the execution of a contract or pre-contractual measures adopted at the request of the interested party).

When you agree to receive our newsletter and promotional communications from us: the name, surname and e-mail address you have provided may be used, with your consent, to send you information on products, services, events offered by us or by our business partners (the legal basis is consent).

when we have to comply with legal obligations or defend one of our rights: if necessary, your data could be processed to fulfill a legal obligation or an order from the Authority or to defend or assert a right of the Data Controller in the office judicial (the legal bases are the fulfillment of legal obligations and the legitimate interest of the owner).


Do you have to provide us with the data? 

You have no obligation to communicate your data and fill out the forms. It is all optional. However, if you want to receive an answer to your questions, you will need to provide us with the data indicated above.

If you do not consent to receive promotional information instead, you will not be updated on our services, news, offers, events.


Who do we communicate the data to? 

The data is processed by the employees of the Company authorized to process it.

They may be also communicated to third-party companies, external consultants that the Data Controller uses to provide you with the services (by way of example: IT service providers and applications, website hosting providers, commercial consultants, etc.), appointed as Data Processors.

The data will be disclosed to third parties, public or private, only if we are required to do so by virtue of obligations deriving from laws or regulations.



Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.


Where is your data stored? 

We store your data in Europe. However, in carrying out our business for some services we may use staff or suppliers located outside the European Union. In any case, the data transfer takes place only in the presence of the guarantees required by the legislation on the processing of personal data. You can request more information on the transfer and / or a list of suppliers operating abroad at the address below.


How long do we keep your data? 

The data you have provided us through the contact forms or through spontaneous email: for the time necessary to reply to you and, in any case, for a maximum of three months.

Your name and e-mail address collected to send you promotional information with your consent: for 24 months, subject to your right to withdraw consent at any time.


What rights can you exercise on your personal data? 

You can request, at any time, access to your personal data, the rectification, the cancellation of the same in the hypothesis of art. 17 of the EU Regulation 679/2016, the limitation in the cases provided for by art. 18 of the same Regulation, the copy of the data provided, in a structured format of common use and readable by an automatic device.

You can revoke the consent given to receive newsletter and promotional communications at any time.

You can lodge a complaint with the Austrian Data Protection Authority if you believe that your rights have been violated, according to the methods indicated on the website accessible at the address:  Austrian Data Protection Authority. If you wish to exercise any of these rights, you can contact us at the e-mail address

Say Hi!

+43 (0) 1 997 42 94


Business hours:

Mo – Fr: 8:00 – 16:00